THE OPPORTUNITY

• Are you excited about the opportunity to shape and optimize Chalfant’s quality management system?
• Can you see yourself collaborating with cross-functional teams to ensure a culture of quality throughout the organization?
• Are you experienced in driving continuous improvement initiatives to enhance product or service quality?

ABOUT THE COMPANY

Chalfant is a subsidiary of OBO Bettermann which is a multinational manufacturer that is a leader in their industry. With a legacy spanning over a century, they have consistently expanded their global presence, underscoring their commitment to growth and excellence. Their reputation has been built on their steadfast dedication to unparallel quality, efficiency and service, a cornerstone of their operations as they cater to an ever-expanding customer demographic. Notably, their expertise extends across diverse sectors, encompassing construction and a myriad of industrial applications.

WHAT YOU’LL BE DOING

• ISO 9001 Management: Oversee the ISO 9001-based management system, ensuring its introduction, care, and maintenance.
• Audit Leadership: Lead certification, customer, and internal audits, with a focus on audit report evaluation and corrective measures.
• Stakeholder Liaison: Act as a representative on quality matters, both internally and externally, engaging with customers and relevant departments.
• Supplier Audits: Plan and execute supplier audits, collaborating on vulnerability resolution and implementation.
• Quality Advisor: Inform the management team about quality management approaches and standards, identifying areas for improvement.
• Improvement Initiatives: Develop and control quality improvement potentials and measures within the organization.
• Product Quality Oversight: Monitor product quality in the assigned production area based on specification documents, coordinating quality checks with department heads.
• Inspection Plans: Create and maintain product-specific inspection plans, defining test characteristics and equipment.
• Team Training: Train the production team on quality control techniques and work closely with department heads to enhance product quality.
• Issue Handling: Manage internal, customer, and supplier complaints, facilitating root cause analysis and corrective actions, and assess and approve reworked parts and assemblies.

IDEAL CANDIDATE QUALIFICATIONS AND EXPERIENCE

• Knowledge of ISO 9001 Quality Management systems, basic quality-related statistics, and skilled in the application of the fundamentals of Quality Assurance and Quality Control.
• Minimum 3 years of experience in Quality Management system documentation, auditing, and implementation.
• Experience as a quality auditor, preferably with Auditor certification or equivalent training, is a must.
• Proficiency in several of the following technologies Office workstation, CAQ software, ERP system, BDE system, task-specific testing and measuring equipment, OBIS, OBOX, Sage, Phoenix eMotion, Phoenix PDM, MS Office

KEY PERSONAL ATTRIBUTES

• Self-organization
• Consulting competence
• Trustworthiness
• Social skills/ability to work in a team.

THE PAYOFF 

The payoff for this role is multifaceted. As the Quality Manager, you’ll have the opportunity to make a significant impact on Chalfant’s quality management system, shaping it for continued excellence. Collaborating with cross-functional teams will allow you to foster a culture of quality throughout the company, ensuring that their products consistently meet the highest standards. With your experience in driving continuous improvement initiatives, you’ll play a vital role in enhancing their product and service quality. Additionally, you’ll benefit from working with a multinational leader in the industry, with a century-long legacy built on quality, efficiency, and service excellence. Your expertise will be valued and rewarded as they continue to grow and excel together.

DIVERSITY/INCLUSION STATEMENT

Gilman Partners is committed to strengthening leadership teams and elevating the talent in our communities – and that means all qualified applicants will receive consideration without regard to race, ability, religion, sex, age, sexual orientation, gender identity/expression, or national origin. You don’t have to meet every qualification in this job description to apply. If you’re drawn to the position and believe your experience makes you a good fit, we encourage you to reach out.