THE OPPORTUNITY 

• Are you inspired to lead a mission-driven organization that transforms lives by raising and training service dogs to support children and veterans with disabilities?
• Do you thrive as the face of an organization, building meaningful relationships with business leaders, community partners, and donors?
• Can you partner with a passionate team and an engaged Board to shape strategy, drive growth, and expand impact?

ABOUT THE ORGANIZATION 

4 Paws for Ability is a nonprofit organization dedicated to breeding, raising, training, and placing service dogs. These dogs are partnered with families who have children with special needs, as well as with disabled veterans, providing life‑changing support and increased independence. Founded in 1998, the organization operates from its campus in Xenia, Ohio, and is supported by more than sixty staff members and thousands of volunteers. Each year, 4 Paws for Ability places over 100 service dogs, each trained with specialized tasks and skills tailored to mitigate the impacts of their partner’s disabilities. To date, more than 2,000 service-dog teams have been created through the dedication of its staff, volunteers, and donors.

Mission: To enrich the lives of people with disabilities by placing life-changing service dogs.

WHAT YOU’LL BE DOING 

Expanding Impact & External Engagement: 

• Build and sustain trusted relationships across the community, serving as a connector between 4 Paws, its Board, donors, and key stakeholders to advance the mission.
• Strengthen and leverage a network of nonprofit, legal, and professional partners to support organizational growth and operational excellence.
• Representing the organization with credibility and enthusiasm in civic, professional, and business settings to elevate visibility and impact.

Strategic Leadership & Organizational Direction: 

• Define and shape the organization’s strategic direction in alignment with its mission, vision, and long-term growth goals.
• Lead the development of a multi-year strategic plan, engaging key stakeholders and establishing clear, measurable goals at both the departmental and organizational levels.
• Monitor and evaluate organizational performance against strategic objectives, ensuring accountability and continuous improvement.
• Strengthen current and future stakeholder relationships, including client experience, employee engagement, and volunteer involvement. 

Leadership & Organizational Development:

• Provide hands-on leadership to a growing team, building structure, processes, and accountability while fostering a collaborative, mission-driven culture.
• Align organizational operations with both current priorities and long-term strategic direction.
• Shape and sustain a culture that empowers and engages employees, volunteers, and other key stakeholders.
• Promote continuous improvement and innovation across all areas of the organization.
• Coach and mentor team members to support individual growth and professional development.
• Develop and maintain succession planning for key leadership and operational roles. 

Financial & Operational Management:

• Maintain strong financial processes, controls, and reporting systems to ensure transparency and accountability.
• Ensure timely and accurate financial reporting in compliance with all regulatory and governmental requirements, including regular updates to the Board.
• Oversee core operational and internal processes to enhance efficiency, reduce costs, and strengthen the organization’s competitive advantages.
• Ensure full compliance with all legal, regulatory, and ethical standards governing the organization’s operations.

IDEAL CANDIDATE QUALIFICATIONS AND EXPERIENCE 

• Bachelor’s degree in social work, business, finance, accounting, or a related field, or equivalent combination of education and experience.
• 10+ years of progressive leadership experience, ideally within a complex nonprofit or mission-driven organization.
• Combined experience in private sector is plus.
• Demonstrated success leading a mature, high-functioning organization—balancing operational excellence with continued strategic growth and impact expansion.
• Experience developing and executing organizational strategy, including long-range planning and measurable goal setting.
• Demonstrated ability to effectively manage and resolve complex or sensitive situations, including stake holder disputes, responding to negative social media attention, and addressing other challenging or high‑conflict issues with professionalism, discretion, and sound judgment
• Proven success serving as a visible external representative, building relationships with donors, community partners, and stakeholders to expand mission impact.
• Experience working effectively with boards, executive teams, and highly specialized subject matter experts in complex environments.
• Strong operational and financial management experience, including budgeting, planning, and oversight.
• Ability to lead through expert teams in specialized fields; direct technical experience in service dog training is not required.
• Familiarity with or meaningful exposure to individuals and families navigating disability services, with demonstrated empathy and understanding.

KEY PERSONAL ATTRIBUTES 

• Strategic & Visionary Leader: Thinks long-term, sets clear direction, and translates mission into actionable strategy.
• Comfort with Ambiguity: Navigates complexity and uncertainty with confidence, bringing clarity where structure is evolving.
• Macro-Level Operator: Focuses on the big picture while empowering others to manage execution and detail.
• External Relationship Builder: Energized by representing the organization, building awareness, and developing meaningful partnerships in the community.
• People Developer & Culture Builder: Invested in coaching, mentoring, and creating a collaborative, accountable, mission-driven culture.
• Collaborative Confidence: Leads effectively through subject matter experts, valuing their expertise while maintaining organizational alignment.
• Mission-Driven Mindset: Deep alignment with the organization’s purpose and an authentic connection to the populations served.

THE PAYOFF 

This is a unique opportunity to lead a financially stable organization supported by a fully mission-aligned team and an active, engaged Board committed to growth and impact.

OUR COMMITMENT TO CANDIDATES 

Gilman Partners is committed to strengthening leadership teams and elevating talent in our communities—and that means all qualified applicants will receive consideration. You do not have to meet every qualification in this job description to apply. If you’re drawn to the position and believe your experience makes you a good fit, we encourage you to apply.

ADDITIONAL COMMENTS

Based in Xenia, Ohio, this role offers a convenient commute from Dayton and surrounding communities in the broader Miami Valley region.